Refund Policy
Our finance services are committed to providing high-quality assistance. If you are unsatisfied with our services, we offer a refund policy as follows:
1. Eligibility: Refund requests must be made after 8 weeks from the service commenced date.
2. Conditions: Refunds will be considered for services that did not meet the agreed-upon deliverables or were unsatisfactorily executed. Requests should include a detailed explanation of the issue.
3. Process: To request a refund, please contact our customer care service team via email or phone. Provide your service details, payment proof, and the reason for your refund request.
4. Review: Our team will review your request and may ask for additional information. We aim to resolve all refund requests within 10-15 business days.
5. Approval: If approved, refunds will be processed through the original payment method within–10 business days. Note that transaction fees and third-party service charges are non-refundable.
This policy ensures transparency and customer satisfaction.